WebSum support
Can't find your answer here? Email six9dev@gmail.com. We aim to reply within two business days.
Postal address: six9dev, PO Box 7024, Cranbourne VIC 3977, Australia
Getting started
- Pin WebSum: click the puzzle-piece icon at the top right of Chrome, then the pin next to WebSum.
- Summarise an article: open it, then click the WebSum icon or press Alt + Shift + S. The summary appears in Chrome's side panel.
- Check a point: click a ¶ number in the summary to jump to the paragraph it came from.
- See it in action: watch the 42-second demo.
The Summarise button doesn't appear on articles
WebSum only reads sites you allow. Open the side panel on any article and choose Allow on all sites, or Only on that site. You can also turn the button on in WebSum's settings (the gear icon). It never appears on pages that aren't articles, such as search results, feeds and apps, or on sites you've hidden.
"WebSum doesn't read" this page
To protect your privacy, WebSum never reads private apps such as email, documents, chats, AI assistants, banking and password managers, even if you ask. This is on purpose. If you think a public page is being blocked by mistake, email us the address.
"Only a preview of this article is visible"
WebSum can only read what your browser shows. If you subscribe to the site, sign in there and reload the page to summarise the full article.
Signing in
You can use WebSum as a guest without an account. "Continue with Google" gives you more summaries a day and keeps your plan on every computer you sign in on. If sign-in fails, close any extra Google sign-in windows and try again.
Plans, billing and cancelling
- Free: 2 summaries a day as a guest, 5 with Google sign-in.
- WebSum Pro: US$10 a month or US$90 a year: 20 summaries a day on our sharpest model, within a monthly fair-use allowance. Sold by six9dev through Stripe.
- Manage, switch or cancel: open the side panel, click your account icon, then Manage billing. You keep Pro until the end of the period you've paid for.
- Uninstalling doesn't cancel Pro. Cancel from Manage billing first, or email us and we'll cancel it for you.
Your data
WebSum sends an article to our server and AI provider only when you ask for its summary. To delete your account and everything linked to it, email us from the address you signed in with. Details are in the privacy policy.
Report a problem
Email six9dev@gmail.com with:
- what you were doing, and what happened instead;
- the address of the page, if it's public;
- your WebSum version, shown at chrome://extensions.
See also: What's new · Terms · Privacy